GENERAL- FREQUENTLY ASKED QUESTIONS:
What activities does Rollerland offer?
Rollerland has a large 12,000 sq/ft skating floor that is great for rollerskates or rollerblades, Northern Colorado’s first Laser Maze Challenge and a large 3 level, soft-play indoor playground. We also have an arcade. Come in and check out our new games!!!
What size skates does Rollerland have for rent?
For rollerskates, we start at a toddler’s size 7 and go up to an adult size 15.
We also have the plastic “playschool” skates that go over the shoes for the little ones.
For rollerblades, we start at a youth 12 and go up to a men’s 13.
What forms of payment does Rollerland accept?
We accept cash, Visa, Mastercard, Discover Card, and American Expess. We do not accept checks.
Does Rollerland have food to purchase?
Yes, we have a large concessions menu with nachos, corndogs, hotdogs, pretzels, chicken nuggets, fries, pizzas and a variety of Pepsi fountain drinks. We also have Fruit Punch Gatorade and Pink Lemonade. Canned drinks can be purchased with cash through our vending machine.
Am I allowed to bring in outside food or drink?
Outside food is not allowed in our general public area during open/public skating hours. During public skating hours, only pre-booked parties may bring cake and ice cream to be served in the reserved party room only. You must have a reservation to use the birthday party area in order to bring in cake and ice cream. For information on our birthday party options, check out our birthday page at www.rollerlandskatecenter.com/birthday
Rent the facility for a private event and outside food may be brought in during the private rental. We are a dry venue and do not allow alcohol. For information on private event rental, complete our Online Form or call us at 970-482-0497, then 7. For a birthday party, you may complete the form, call us, or go to www.rollerlandskatecenter.com/birthday. to compare public and private birthday parties.
Am I allowed to reserve a table in the concessions area?
Our tables are only available on a first-come, first-serve basis and cannot be reserved or decorated. Their is a 30-minute limit on tables for enjoying of food purchased at our snack bar. Out of consideration of other customers, please do not hold tables. Let’s be a sharing society. If someone, needs a seat, invite them to join you!!! Coats, shoes and other belongings are better placed on the side aisle. Again, tables in the snack bar are not available to reserve and decorate during public skating hours.
Does Rollerland have any weekly specials?
Yes, on Wednesday evenings we have a discount session called “Wacky Wednesdays” with an admission price of $5/person. Skate rental is an additional charge.
Does Rollerland sell gift cards?
We do sell gift cards that can be used towards the purchase of most everything but items in our skate shop (i.e. wheels, bearing, shoe laces, skate sales). We do not have an online option unfortunately, but give us a call for more information at 970-482-0497, extension 7.
Gift cards can be applied towards entry, skate rental, entry packets, snack bar, glow items, t-shirts, and many other purchases.
Does Rollerland have a skate shop/pro shop?
We do have items for purchase. But we do not have staff available for maintenance, repair, assembly. Skate Ratz in Loveland stocks our skate shop, www.skateratz.com, and we have limited items for sale at the rink. We highly suggest contacting Skate Ratz for all your skate supply needs.
Am I allowed to bring in my pet?
A skating center is definitely NOT an appropriate place for pets. We value the safety of our skaters, so you will need to leave your pet at home. We also consider that many community members are allergic to pets, and we do not want their experience negatively impacted.
Only on-duty SERVICE dogs allowed on premises; SERVICE DOGS only. Emotional support animals and Therapy animals are not covered by ADA provisions.
PUBLIC BIRTHDAY PARTIES – FREQUENTLY ASKED QUESTIONS
Check-out our birthday party page at www.rollerlandskatecenter.com/birthday.
What is the difference between a public and a private birthday party?
Public birthday parties are during a public skating session and are typically for groups of 10-15. Private birthday parties are a private event when the rink is closed to the public and is typically for groups of 20 or more.
Is the birthday guest included in the head count?
Yes, the birthday person is counted as one of the 10 participants in the birthday party. But remember, you are welcome to go over 10 participants. After the 10 participants the pricing changes to a per participant price. They do get special treatment including “The Lucky Spin”, special recognition, a glow button, a souvenir water bottle, and a pass for a month of free skating (additional charge for skate rental).
Do I have to schedule a party package for any birthday event?
You are always welcome to come to any of our skating sessions with some friends, but we do not allow any outside food or drinks. If you have reserved a birthday party with us, then you may bring in a birthday cake to be served during the time in the reserved party room (the middle hour of your three-hour event time). Tables in our snack bar area may not be reserved or decorated.
Is cake included in the party package? Or, are we allowed to bring in a cake into Rollerland?
Birthday cakes are not included in the party package. you may bring in your own birthday cake with your reserved party package.
You must book a party to bring cake into our establishment.
Cake is to be served during the time in the reserved party room (the middle hour of your three-hour event time).
No other outside food or drinks are allowed during the Public Birthday Party Option. If you’d like to bring other outside food, consider renting the rink privately.
Can I take my leftover food and cake?
We are more than happy to box any leftovers and store them until you leave.
Can I order additional food off the menu?
Absolutely. We offer several items from our menu at a discounted price while you have the party room.
Are the tables in the party rooms decorated?
Yes, the tables in the parties are decorated with table clothes and skate-themed plates, cups, napkins placemats. We also provide eating and serving utensils. You are welcome to bring in your own party supplies if you would like. Bringing in your own party decorations will not decrease your party price. Please let us know in advance if you are bringing in your own table settings. Maybe 1 out of every 20 parties opt to bring balloons. We will hold the balloons for you before and after the time in your party room. For a better look at the party rooms check out the tour of our facility on our home page.
Are party invitations included?
If you would like to use our party invitations go to our birthday page at www.rollerlandskatecenter.com/birthday. Scroll to the bottom of the page to the “Print Invitations” link. From here you can print out the invitations if you would like.
Does each guest with the party get to choose their own party selections?
All choices that need to be made for your party will apply to all guests (no substitutions). The only exception is if playground is chosen as an attraction, those participants over 10 years old will be substituted for 2 runs of laser maze. This is due to the playground being limited to ages 10 and under.
Will the party host(ess) stay with my group the entire time we are there?
For Public Parties, your Party Host is here to serve and assist your child with spinning the wheel and while you are in the party area. With the Public Birthday parties your group will participate in the different attractions that you have chosen for the first hour and then have the reserved party area for the second hour. During the second hour when you are in the party area, your Party Host will serve your pizza, refreshments and cake. They will also be happy to help keep track of your gifts if you would like. They will then settle the bill towards the end of the hour that you are in the party room.
For the Exclusive Party Packet (A private party event), your host will dedicate their time to keeping your party on track by checking-in guests, preparing and serving your pizza, assisting with spin the wheel, serving cake, tracking gifts, and assisting with clean-up.
How long do parties typically last?
Our Public Birthday Parties are booked for 3 hours, with the middle hour being in the party area for pizza, cake and opening of gifts. The first hour is skate and play. The second hour is in the party room. And, the third hour is back at it with skate and play!!!
Private parties are typically 2-hour, in some instances an additional hour may be added for an additional charge and depending on availability.
Do we have to leave once our party room time is up?
Public Party Packets: No, you are always welcome to stay and skate for the remainder of the public skating session at no additional charge. After the party room time, all presents will have to be taken out to the car and your party host will hold onto any leftover cake. A very large locker is provided for any personal belongings like shoes and coats.
For Private Parties: If a public session follows, you are welcome to stay into the public time. However, everything will need to be cleared out and cleaned up before the start of our public skating time. So, all food and drink, gifts and decorations must be cleared from the building. You and your guests are welcome to stay and finish arcade tokens and even continue skating. Skate-mate (skate trainer) rental does end at your event end time and does not extend into sessions.
Please be mindful that not all time slots back-up to a public session. In that situation, all attractions must be completed by the party end time (including skating). Everything will need to be cleared out and cleaned up by the party end time. So, all food and drink, gifts and decorations must be cleared from the building by the end of your reserved party time.
Do Birthday Parties require a deposit?
All Public Birthday Parties require a $50 non-refundable, non-transferable deposit at the time of reservation. Spots cannot be held.
All Private Birthday Parties require a $100 non-refundable, non-transferable deposit at the time of reservation. Spots cannot be held. (The Exclusive Party Packets and the DIY party are private parties
PRIVATE PARTY OPTIONS- FREQUENTLY ASKED QUESTIONS
Can I rent out Rollerland for a private event?
Rollerland does private parties at varying times throughout the week. Rent the facility for a private birthday party , corporate party, church party…..anything you can think of. Call (970) 482-0497, then 7 for more information. Or you may complete our Online Form.
Want to rent the rink privately for a birthday party? Check-out our birthday page at www.rollerlandskatecenter.com/birthday
Do private parties require a deposit?
All private parties require a $100 non-refundable, non-transferable deposit at the time of reservation. Spots cannot be held.